At the National Trust we look after much loved historic places and green spaces in England, Wales and Northern Ireland, from historic houses, gardens, mills, and coastline, to farmland, moorland, islands, and archaeological remains.
We open them up and look after them, for ever, for everyone. Gift cards can be put towards the cost of membership, spent within our shops, restaurants and cafes, go towards special events at any of our places, and can also be redeemed against the telephone booking of one of our National Trust holiday cottages. And, because the profit made from the gift card goes straight into the care of the places we look after, you will be directly helping to look after these places for future generations to enjoy.
The following terms and conditions apply to our gift cards:
1. Gift cards can be redeemed at most National Trust properties (in England, Wales and Northern Ireland), in our shops, cafés and admission points - for entrance fees or towards membership. They can also be used for National Trust holiday cottage telephone bookings, when staying at the three Historic House Hotels and for purchases made from the online shop at nationaltrust.org.uk/shop.
2. Gift cards cannot be used for other telephone or online purchases.
3. Gift cards are not valid against the purchase of more gift cards. Our cards cannot be accepted at certain on-site outlets not operated by the National Trust.
4. If you do not spend the entire amount on the gift card the remaining balance will be updated
after each purchase and shown on your printed receipt. The balance can be used against future
5. Gift cards can be used as part payment for a transaction with the balance being paid by another accepted method.
6. If any product purchased with a gift card is subsequently exchanged for a product of lower price or a refund, any money owing will be issued as a gift card.
7. Gift cards cannot be exchanged for cash.
8. The gift card is not a cheque guarantee, credit, debit or charge card. The National Trust cannot be held liable for lost or stolen cards – please protect them as you would cash.
9. Your gift card will either expire 24 months after the date of issue or 24 months from the last transaction (which ever comes later). A transaction is a sale or a top up.
Any remaining balance is cancelled on expiry. We reserve the right to amend terms and conditions of our gift cards at any time and take appropriate action, including cancellation of a card, if necessary, in return for an appropriate refund.
10. Nothing in these terms affect your rights at law (for instance, under the Consumer Rights Act 2015). Please see the Citizens Advice website at citizensadvice.org.uk for more details.
Gift cards can only be sold and redeemed at on-site outlets operated by the National Trust with card payment machines - they cannot be used at properties that haven’t got them.
• These are usually our very small properties which may not have a shop or restaurant.
• Properties operated by others such as donor families, local councils or other organisations.
• On-site outlets operated by other commercial organisations, such as catering outlets.
The main exception properties are Giant’s Causeway, Carrick-a-Rede, St Michael’s Mount, Porth y Swnt - Aberdaron shop, Tatton Park, Wakehurst Place, Buscot Park, Ascott and
Waddesdon Manor where gift cards cannot be redeemed or purchased.
If you have any more questions about where to buy or redeem a National Trust gift card, please read our frequently asked questions.
Gift cards can be redeemed at most National Trust properties (in England, Wales and Northern Ireland), in our shops, cafés and admission points or used towards membership fees. They can also be used for National Trust holiday cottage telephone bookings.